Last updated: November 2025
Welcome to Bapanapalli Sarees (“we”, “our”, “us”).
Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit or make a purchase on https://www.bapanapallisarees.com.
1. Information We Collect
We collect the following types of information when you interact with our website:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment details when placing an order.
- Account Information: Login credentials if you create an account with us.
- Device & Usage Information: IP address, browser type, operating system, and browsing behavior via cookies and analytics tools.
- Communication Information: Messages or inquiries sent to us through email, contact forms, or WhatsApp.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Send order confirmations, invoices, and shipping updates.
- Provide customer support via email, phone, or WhatsApp.
- Improve our website experience and personalize your shopping journey.
- Send promotional offers and updates (only if you opt in).
- Comply with applicable laws and tax obligations.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience by:
- Remembering your preferences and login sessions.
- Analyzing website performance and visitor traffic.
- Displaying relevant offers and ads.
- You can manage or disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.
4. How We Share Your Information
- We do not sell, trade, or rent your personal data to others.
- We may share limited information only with:
- Service Providers: Such as payment gateways (Razorpay, PhonePe, etc.), delivery partners, and hosting providers to process your orders.
- Legal Authorities: If required by law or to protect our rights, property, or safety.
5. Data Security
- We use secure SSL encryption and trusted third-party payment gateways to protect your personal and payment information.
- While we take all reasonable precautions, no online platform is completely secure. You use our services at your own discretion.
6. Your Rights
You may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent from marketing emails or messages.
- Request details of the personal data we hold about you.
- To exercise any of these rights, please contact us at bapanapallisareees.official@gmail.com.
7. Third-Party Links
Our website may include links to third-party websites or social media pages. We are not responsible for the privacy policies or practices of those external sites.
8. Data Retention
We retain your data only as long as necessary to fulfill your orders, provide support, and comply with legal obligations.
9. WhatsApp and Social Media Communication
By contacting us through WhatsApp or our social media pages, you consent to us using your contact information to respond to your queries or share updates. We will never share your WhatsApp number or messages with third parties without consent.
10. Updates to This Policy
We may update this Privacy Policy periodically. All updates will be posted on this page with the latest revision date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 bapanapallisareees.official@gmail.com
📞 +91 91823 72567
💬 WhatsApp: +91 91823 72567
